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Strategies

Strategies are how you will achieve a Goal.

These are best developed by people close to the work who have a clear understanding of the Goal and how that has cascaded from purpose.

Use the hypothesis format to describe the type of work you believe will be most effective.

A Goal can have multiple Strategies

SectionPromptNotes and examples
TitleShort name for Strategy
DescriptionWe believe that..Use the hypothesis format “We believe that _____ will result in _____”
Measures of progress: CustomerLeading and lagging customer measures i.e. how the customer will see the change in value. Example: Reduced time to … More frequent…
Measure of progress: BusinessLeading and lagging business measures i.e. how the business will see the change in value. Example: Increased revenue, decreased costs
ChampionWho is ultimately accountable for defining and owning this goal?

Here are some ideas for additional information you may want to add to help you manage your Hoshin Kanri more effectively and improve situational awareness for making decisions

  • Useful for cross referencing e.g. when converting the Hoshin Kanri to a differente format e.g. a spreadsheet or document
  • Prompt: “Goal #, Strategy #”
  • Example: “Goal 1, Strategy 2”